Refund Policy
Ceremonial Cacao Refund Policy
No refunds will be possible on Ceremonial Cacao since it is an edible product.
I guarantee sound wrapping and packaging of my products, such that they should arrive in good shape. If the product should be damaged upon delivery, claims must be made with the shipping company.
TRE and SSP Cancellation Policy
You may cancel or reschedule your appointment free of charge up to 48 hours before your scheduled appointment.
If would like to reschedule or cancel your appointment between 24 and 48 hours before the scheduled event, a cancellation fee worth 50% of the appointment cost will be applied.
If you cancel within 24 hours of the scheduled event, a cancellation fee worth 100% of the appointment cost will be applied. For packages, this can be paid in cash, by another payment method, or by losing one session from your package. Payments by credit card will be subject to processing fees.
In the case of bundles, the % fee will apply to the cost of one session of that bundle (for example, a 3-session package worth 300$ will mean that one session is worth 100$. If the cancellation/rescheduling is done 24-48 hrs before the scheduled appointment, the cancellation will be 50$. If it is done within 24 hrs, it will be 100$).
